Thank you for your interest in our online shop. The present general terms and conditions of sale will enable you to know precisely your legal situation when you visit our site and buy in our shop.
By accessing palesa.eu, you agree to be legally bound and to comply with the provisions and conditions set out below. To the exclusion of any other general terms and conditions, these general terms and conditions of sale apply to all offers, orders and contracts from our shop.

Offered products

All products offered are described in good faith and as accurately as possible. Offers and prices are valid on the day they are offered on our website. The prices indicated include VAT.

Availability of products

We offer our products on our website while stocks last. Except in the case of a definitive stock shortage that has not been notified to us, as long as the products appear on the site, they are available in our stock or those of our suppliers. We make every effort to ensure that the products you have ordered are available. If an item is out of stock, we will inform you as soon as possible and you can choose to cancel your order in part or in full. The amounts received for that order or part of an order will be refunded as soon as possible.

Delivery of your order

Your product will be delivered to the delivery address indicated in your order.
The processing of the order takes 1 to 5 working days in most cases. As soon as your order has been sent, we will send you an e-mail. The delivery time from dispatch is generally 1 to 3 days for Belgium and France. It can be one week for other European countries (including Switzerland). However, these delivery times are mentioned for information purposes only and we cannot be held responsible for any delays.

Payment

All orders are payable prior to shipment, according to the terms and conditions proposed during the ordering process. No order is shipped without prior payment.

Disclaimer and limitation of liability

All offers in our online shop are non-binding and valid while stocks last. We expressly reserve the right to change prices at any time.
To the extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. We shall not be liable for any damages whatsoever arising from the use of its website, including but not limited to direct, consequential or indirect damages.

Applicable law and jurisdiction

Belgian law applies. Only the courts and tribunals of the judicial district of Leuven are competent in the event of a dispute.